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1.1.1) What surprising truth did the speaker discover from 20 years teaching English to foreign speakers about how well a person communicates in English ?
How well a person communicates in English actually has very little to do with their English level
It has a lot to do with their attitude towards English.
1.1.2) How can a person communicate better by only changing their attitude ?
Focus on the person you are talking to and the results you want to obtain.
1.1.3) What are obstacles to communicating better ?
Embarrassment, feeling of being judged, shyness, thinking about your mistakes.
1.1.4) Why is this important to not only you but your children and your community ?
96% of conversations involve non-native English speakers
1.1.5) What is one thing you can do, starting today, if you want to speak with calm clear confidence ?
Do not focus on yourself.
Focus on the other person and the result you want to achieve.
What would matter in the real world ?
Did you understand the email or did you understand the customer so that you can take action.
What problem is seen over and over ?
People take the attitude they developed about English in school and they bring it into their adult life and into their work.
In stressful situations the brain will shut down.
3 Symptoms of brain shutting down
1) Listening goes. You are thinking of formulating your response.
2) Speaking goes. Vocabulary disappears. Words are forgotten.
3) Confidence goes. Misunderstood as a lack of confidence to do the job.
What does an ineffective communicator focus on ?
An ineffective communicator focuses on themselves and getting it right.
What does an effective communicator focus on ?
An effective communicator focuses on the other person they are talking to and getting a result.
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